Day SPA FAQ’s & Terms

Please find our commonly asked DAY SPA questions and booking terms below. Should you have further questions please call us 1-866-487-3277. Thank you.
Our spa facility is available to guests of the Inn and to guests visiting for a spa treatment or day spa package.
Spa Location: Please follow this link for directions from Ottawa, Orleans and Rockland, Ontario.

Hours: Our spa is open Monday to Saturday from 10:00am to 6:00pm. Please call for evening availability, both massage therapy and esthetics are some evenings.

Bookings: Please book all your spa treatments in advance. A credit card number is required to reserve spa treatments and spa packages.

Payment: Day Spa Guests – Pay at the end of your treatments. Overnight Guests – Pay when you check out. We accept Visa, Mastercard, Debit / Interac and Cash.

Cancellations: All cancellations must be 48 hours before the start of your treatment(s). Failure to meet the cancellation timeline will result in a charge for the full amount of the booking.

Gift Certificates & Spa Gift Cards: All above mentioned terms and conditions apply to all types of gift certificates and spa gift cards. If you have an expiration date on your certificate we suggest you reserve least 3 weeks prior to the expiration date. Spa Gift Cards do not expire.

Way Spa Certificates: Valid toward any regular spa treatment, package or overnight stay. Not valid in conjunction with any form of discount, special or promotion.

Therapist Preferences: We employ both female and male professionally trained spa therapists. As per Provincial and Federal Legislation we do not discriminate in the selection of our valued employees.

Amenities: Robes, towels and flip-flops are provided as needed.

Hot Tub, Dry Sauna & Steam Room: These are available primarily to guests staying at the Inn. On some occasions day spa guest may have access to them. Please call for possible availability.

Massage Insurance Receipts: We are able to provide insurance receipts for massages. However due to the variations in insurance plans and insurance company policies we cannot guarantee reimbursement. We strongly suggest you have a doctor’s note referring you for massages and confirm reimbursement is possible with your insurance company. We employ both “registered massage therapists” and “registered orthotherapists”, if your insurance company requires a specific type of therapist you must inform us at the time of reservation so we can schedule you accordingly, thank you.

Spa Caution: If you are pregnant, have recently had a surgery or cancer, have high blood pressure or heart disease it is your responsibility to discuss any concerns with your doctor and notify us at the time of reservation.

Youths & Teenagers: We accept ages 14 and up for most treatments. We will accept younger ages when accompanied by their mom on certain dates. For specifics please call us 1-866-487-3277.

PLEASE NOTE: We are not wheelchair accessible at the present time.

 

We hope your questions have been answered. Please call us to reserve your spa visit today. 1-866-487-3277.

 

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INN  FAQ’s & Terms

Ottawa Spa Gift Cards

The Bourget Inn & Spa Resort
4105 Bouvier Road, Bourget (Ottawa), Ontario
1-866-487-3277

Reservations 1-866-487-3277

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