FAQ’s & Terms

The Bourget Inn & Spa Resort Reservations FAQ’s & Terms

Below you will find answers to many of our frequently asked questions about reservations and our romantic & spa getaways. Should you have further questions please call us at 1-866-487-3277. Thank you.

Check In and Check Out Times

Your room will be ready for 2:00pm. You may arrive anytime after that. Should you be arriving after 9:30pm, please advise us. Thank you.

Departure from your room and the Inn is 10:30am.

Reservations

Confirmations: All our reservations are confirmed by a 25% non-refundable confirmation deposit. Once the confirmation deposit is taken your reservation is confirmed. The amount is based on 25% of the total value of your getaway.

Cancellations: Cancellations may be made 14 days or more prior to your reservation arrival date. Failure to meet this timeline or not showing up for your reservation will result in a 70% charge of the total value of your reservation. Cancellations meeting the 14 day timeline will not lose their confirmation deposit if they reschedule (as per below – Rescheduling).

Rescheduling: Reservations may be rescheduled 14 days or more prior to your reservation arrival date. A $30 fee applies to cover the administration costs in rescheduling your getaway. If you do not reschedule for within one year of your original reservation date your confirmation deposit will be lost.

Gift Certificates: All above mentioned terms and conditions apply to all types of gift certificates and gift cards. Expired gift certificates have zero value. We suggest you reserve your gift certificate at least 4 weeks prior to the expiration date on the gift certificate.

Way Spa Gift Certificates: Available towards any regular priced overnight stay, getaway package, day spa package or spa treatment. Not valid towards Last Minute Deals, Specials, Discounts, Promotions or Newsletter Specials.

Miscellaneous

Breakfast: Served between 8:30 and 10:00am.

Smoking: The complete Inn is non-smoking. If you would like to smoke we ask that you do so away from the main building so other guests are not bothered. If we determine that a guest has smoked in their room, a charge of $50 will be applied to their credit card to cover the additional costs of cleaning and removing the smell.

Wine & Spirits: The Inn & Dining Rom are licensed to serve alcohol. You may not bring any alcohol for consumption on the premises. Also alcohol is not permitted in the spa for health reasons.

Children: We do not recommend children under 16 at the inn. They are permitted if they are with a group who have rented the entire inn. Sometimes special arrangements can be made, please contact us to discuss.

Spa FAQ’s & Terms. Including Massage Insurance Receipts.

PLEASE NOTE: We are not wheelchair accessible at the present time.

We hope your questions have been answered. Should you have any further questions or would like to reserve your getaway please call us 1-866-487-3277.

The Bourget Inn & Spa Resort
4105 Bouvier Road, Bourget (Ottawa), Ontario
Tel: 1-866-487-3277

Reservations 1-866-487-3277

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