Terms and Conditions

To Reserve Your Treatment for Spa
Our spa coordinators are available to assist you with your selections. For the best experience, we suggest that you book your appointments as far in advance as possible. A major credit card is required to book your services.

Cancellations and Missed Appointments
If an appointment is cancelled with less than 24 hours notice, a fee of 50% of the treatment cost will be billed to your credit card. The same fee will be applied to missed appointments.

Insurance Receipts
Many of our therapists are registered Ortho-Therapist from Quebec and all are certified in their professions. Receipts for insurance plans are available only with Otho-Therapists. Please inquire when booking your treatments whether an RMT is available.

Gift Certificates
Spa Gift Certificates are available to order by phone, email, online or in person. The certificate must be presented to spa reception upon arrival.

Methods of Payment
Rates, packages and services are in Canadian funds and subject to change without notice. Guests may sign their spa service charges to their room. Guests who have already checked out must pay at the Spa Reception Desk. Visa, MasterCard, American Express, Debit or Cash are all accepted. We also accept Discovery cards. No third-party cards may be used in combination with any spa packages or promotions.